Booking Terms & Marketing Communications Policy

Memory Bloom Cottage ("we," "us," "our") operates a photography studio in Anaheim, California. Bookings, refunds, and email communications are managed by us directly. You can reach us anytime at memorybloomcottage@gmail.com.

• Sessions are offered in 30-minute and 60-minute blocks at the prices listed on our home page.
• Your time slot is reserved when you complete payment. Pending bookings that are not paid will be released automatically.
• Payment is processed securely by our payment provider; we do not store your card details.
• You're responsible for arriving on time and leaving the studio in the condition you found it. Damage caused during your session may be billed to the contact on the booking.

• More than 48 hours before your session: you may reschedule to another available slot within 30 days.
• Within 48 hours: we'll offer a one-time reschedule within 30 days at our discretion.
• No-shows: non-refundable.
• We may reschedule or credit a booking if circumstances outside our control require us to close.

Your session clock starts at the scheduled reservation time, not when you arrive. If your session runs past the reserved end time, we will charge a $30 overage fee.

You participate in your session at Memory Bloom Cottage at your own risk. We are not responsible for any injury, loss, or damage to persons or property that may occur during your booking, including but not limited to slips, trips, falls, equipment use, or other accidents. You are responsible for supervising any minors or guests in your party and for using the studio and its equipment in a safe manner.

When you book, we collect your name, email, phone number, party size, and a short description of your shoot. We use this only to confirm the booking, contact you about it, and keep a record for tax and accounting purposes. We don't sell your information.

If you check the marketing-consent box during booking, you give Memory Bloom Cottage permission to send you commercial emails — things like new backdrops, seasonal availability, promotions, and shoot inspiration. By checking that box, you confirm:

• You are the owner of, or authorized user of, the email address you provided.
• You consent to receive marketing email from Memory Bloom Cottage until you opt out.
• You understand this consent is not required to complete your booking. Transactional emails (booking confirmation, reminders, receipts, change notices) are sent regardless and do not require this opt-in.

Our marketing emails comply with the U.S. CAN-SPAM Act of 2003 (15 U.S.C. § 7701 et seq.). Specifically, every marketing email we send will:

• Clearly identify the message as an advertisement when applicable.
• Use accurate "From," "To," and routing information identifying Memory Bloom Cottage as the sender.
• Use a subject line that reflects the content of the message.
• Include our valid physical postal address.
• Provide a clear and conspicuous way to opt out of future marketing email.
• Honor opt-out requests promptly — within 10 business days, as required by law.

Every marketing email includes an unsubscribe link. You can also email memorybloomcottage@gmail.com with the subject line "Unsubscribe" and we'll remove you within 10 business days at the latest, typically much sooner. Opting out of marketing email does not cancel transactional emails about an active booking.

We keep booking records as long as needed for tax, accounting, and dispute resolution (generally up to 7 years). Marketing consent records — including the date and version of these terms you agreed to — are kept for the duration of your subscription plus a reasonable period after opt-out to demonstrate compliance.

We share information only with service providers necessary to operate the studio (payment processor, email delivery), and as required by law. We do not sell or rent your data.

You retain full copyright and ownership of every photograph you create at Memory Bloom Cottage. We do not claim a license to your work. We may, on rare occasions, photograph the empty studio space for our own marketing — never your shoot, your subjects, or your work product.

We may update these terms from time to time. The current version is identified at the top of this page. When you book, the version active at that moment is the version that applies to your booking and marketing consent.

These terms are governed by the laws of the State of California, United States. Any disputes will be resolved in the courts located in Orange County, California.

Questions about these terms or your data?
Memory Bloom Cottage
Anaheim, California
memorybloomcottage@gmail.com